online activation error

[margus_moor]

i keep getting error message:
There were errors during activation. You can retry activating online or go back and try another method. If problems persist please contact customer service.

i deleted HoldemManager.lic file ( but it keeps coming back?)
didnt find the holdemmanager.exe.ldat file
Updated to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
turned off firewall

still keep getting the same message

if i click details it says:
The request failed with HTTP ststus 417: Expectation failed

please help

[Patvs]

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

---


First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://www.holdemmanager.com/downloads/images/hidden.jpg
Problems Registering Holdem Manager:

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe




Also please try this:

1. Update to http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug
3. Open HM and register
4. Close HM and delete the LicDebug.txt file

[margus_moor]

Hi

i run windows xp

i added exeptions to windows firewall and turned it off
i uninstalled my virus software (avg)
i have Microsoft .NET Framework 3.5 SP1 installed
i deleted HoldemManager.lic file
i did not found holdemmanager.exe.ldat file
i updated to latest beta
i allso created text document in the Config folder and named it LicDebug

i still keep getting the same error message :There were errors during activation. You can retry activating online or go back and try another method. If problems persist please contact customer service.

after i press cancel, it gives me another message saying: DeployLX Licesing Developer Mode is enabled. Be sure to disable this feature before releasing your assembly.

nut shure what it means

please advise what to do

[margus_moor]

and i when press details it says : Unexpected error while contacting Hold'Em Manager - Poker Tracking and Online Analysis Software (http://www.holdemmanager.net/Authentication/LicenceServer.asmx)

[morny]

Please email support@holdemmanager.net with a link to this thread and well organise a teamviewer session

[Patvs]

Hi

DeployLX Licesing Developer Mode is enabled. Be sure to disable this feature before releasing your assembly.




1. --->delete the LicDebug.txt file.

2. FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/I+Can%27t+Activate+%26+Register+Holdem+Manager) (check the proxy settings)

3. FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+) (uninstall HM with Revo FREE and reinstall it)

[margus_moor]

hi,

changing proxy settings helped, do i still have to uninstall and reinstall HM ?

[Patvs]

No.... no need to uninstall/reinstall then...