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civver
07-01-2012, 09:47 PM
Hi,

tried to import hands from pt4. i exported the hands from pt4 in a new folder and then started in hem the import from this folder, but all imported hands are stated as import errors.
any idea how i get those hands into my hem database?

Patvs
07-01-2012, 10:49 PM
On which site were these hands played?
Doesn't PT4 also have an archive folder / "processed hands" folder with the original handhistories. You can import those files into HoldemManager.

civver
07-02-2012, 11:19 AM
hi patvs,

ty for the quick respond. it was pokerstars. iīm a little pc dummie and didnīt found first the mentioned folder but after a while i located it, but still could not import all hands. get the same error message


i was a statisfied hm1 user till you stopped the support for it (several months without updates). hm2 is messed up so i gave pt4 a try and like it much more then hm2 and wanted to use hm1 as a backup.

http://img853.imageshack.us/img853/2690/importerrorshm1.png

Patvs
07-02-2012, 06:09 PM
Email us a handhistory that results in an import error to support@holdemmanager.com

civver
07-02-2012, 07:56 PM
done