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View Full Version : Merge **NEW** 3 minute levels - Super Turbos



jeppg1111
06-29-2012, 10:59 AM
everyone i have played has shown up as "unknown buyin"

Please get this fixed

Patvs
06-29-2012, 11:05 AM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_25Jun2012a.exe


If that doesn't resolve it, email us a handhistory of such a game to support@holdemmanager.com

jeppg1111
06-30-2012, 12:20 AM
No dice. Games are still showing up as "unknown buyin" and the EV mimicks tourney winnings. Please try to fix these asap.

Thanks for all u guys do

netsrak
06-30-2012, 06:57 AM
Please mail us hands and screenshots for some sample tourneys.

fozzy71
07-02-2012, 10:07 PM
This is a known issue and it has been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly.

The assigned internal ticket # on this issue is HMONE-122

If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HMONE-122 Is Resolved" in the subject line and body of the email.

jeppg1111
07-09-2012, 06:57 PM
ty i have done the following

Is there an expected release soon, it has been quite some time?

fozzy71
07-09-2012, 08:35 PM
We do not have an ETA yet as we are in the final testing process of our next HM2 release and we can't risk adding this parsing change so late in our testing phase. Once we have released the next HM2 build I am sure this will be high priority to resolve.

jeppg1111
07-19-2012, 12:54 PM
ppl r getting pretty disgruntled on 2p2, it has been quite awhile.......

fozzy71
07-20-2012, 12:29 AM
ppl r getting pretty disgruntled on 2p2, it has been quite awhile.......

We have this fixed internally and are testing it in depth before we post any download links.