yonchev
02-05-2010, 08:17 PM
Hello , i just want to report that my HEM doesnt calculate the profit as its suppose to be , since i update it from 1.10.01 to 1.10.02.
Today before i start to play , i checked for update and update it.
After i finish i saw different value won in HEM , compared to the money in my poker client.I waited a bit to see if the client doesn't update the money so fast , i log in and log out several times , but still there was not the money i rememberd before the session + the money i won , according to HEM. The money were less. I contact to support manager and asked for my current balance and the balance bofore i start playing the session. He gave me the exact numbers that i tough , i was not wrong.
I play 9 tables 50nl 6max texas holdem in iPoker , VC skin.
The ammount shown in HEM was +90.86$
The ammount i won for the session was 32.53EU
I play mostly EU tables but lets say for this session all my tables were USD tables (wich was not that) , still i had to be +66.36EU , not 32.53
My OS is windows VISTA and i never had such problem with the past updates on HEM.
Please find out whats wrong or is it because of the update , i don't know.
THanks.
Today before i start to play , i checked for update and update it.
After i finish i saw different value won in HEM , compared to the money in my poker client.I waited a bit to see if the client doesn't update the money so fast , i log in and log out several times , but still there was not the money i rememberd before the session + the money i won , according to HEM. The money were less. I contact to support manager and asked for my current balance and the balance bofore i start playing the session. He gave me the exact numbers that i tough , i was not wrong.
I play 9 tables 50nl 6max texas holdem in iPoker , VC skin.
The ammount shown in HEM was +90.86$
The ammount i won for the session was 32.53EU
I play mostly EU tables but lets say for this session all my tables were USD tables (wich was not that) , still i had to be +66.36EU , not 32.53
My OS is windows VISTA and i never had such problem with the past updates on HEM.
Please find out whats wrong or is it because of the update , i don't know.
THanks.