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View Full Version : Entraction HU Hud not showing



mong
06-26-2012, 01:40 PM
My HUD was working fine and then suddenly earlier this week my hud stopped working on entraction

I've tried using tablefinder and that hasn't worked:
a4357aedcdef4005b62e01e61b11bc5d.png (http://gyazo.com/a4357aedcdef4005b62e01e61b11bc5d)

I'm running windows 7 and the newest HEM, the one that fixed the merge update

Patvs
06-26-2012, 04:40 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_25Jun2012a.exe

Delete the file Program Files/RVG Software/HoldemManager/Config/exenames.txt
Then try the TableFinder again: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

mong
08-10-2012, 02:39 AM
Hi I went on vacation and just came back. Still the same problem even after following your instructions.

netsrak
08-10-2012, 04:45 AM
Please try this update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_09Aug2012.exe

mong
08-11-2012, 04:52 AM
Hi unfortunately that update didn't work either :(
the hands are importing

Patvs
08-11-2012, 09:02 PM
Do you:
wait until 1 hand is imported
in TableFinder--> select the tablename
then move the red [x] to the table

Is a HUD Configururation assigned to Entraction? hud options--> player preferences--> use for tab

mong
08-12-2012, 01:57 AM
still not working : / I've used tablefinder many times before but it's not doing anything w/the hud. hands have imported. I've set my hud to use on all sites since I play multiple networks and my poker alias is set up under my hem alias.

= (

fozzy71
08-12-2012, 06:18 PM
still not working : / I've used tablefinder many times before but it's not doing anything w/the hud. hands have imported. I've set my hud to use on all sites since I play multiple networks and my poker alias is set up under my hem alias.

= (

One of our testers just played on HU at redbet/entraction and the HUD worked once he used the Table Finder.


Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK.

Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Select the table name to highlight it.

Left-click and drag the red X to that table window

Click OK, then Yes.


If you continue to have problems, please reproduce the problem and send a screen shot of your desktop - Capture a Screen Shot of your Desktop or the Active Window in Windows (http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm)

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.

Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.