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SHOWDOWNTRAI
02-04-2010, 07:32 AM
Problem
every couple of weeks HM starts to have import issues.
I've discovered that the problem is when it imports couple of files together.
Amazingly when I import them one by one (using "import file") HM import them with 0 errors, however when I select multiple files only the first batch of hands from the first file is being imported, while the others are not, there are multiple errors and hands missed, almost every time i play a pot over 5 bb (playing 2/4 thru 5/10 plo) it is missed by auto import, while on the interface the hand is recorded and shown; and reported in the win/loss of each player for that session on screen, yet not recorded in the database/

System
Windows 7, everything run as admin
UAC turned off
Firewall set right
anti virus Nod 32
Running defrag every day.

fozzy71
02-05-2010, 03:26 AM
.... it is missed by auto import, while on the interface the hand is recorded and shown; and reported in the win/loss of each player for that session on screen, yet not recorded in the database/
.....

:confused:

You say it is recorded on the Session tab, but not on other tabs? it sounds like your DB may be corrupt.


Please update to the latest version - http://www.holdemmanager.net/hmupdate


*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB

NoTurns
02-05-2010, 09:08 PM
And yet again, same issue?

http://forums.holdemmanager.com/showthread.php?t=25830

Seems a very common problem. Hands showing up in HUD and/ or player section but not in cash game section (reports, sessions etc...).

Are these all corrupt databases???

SHOWDOWNTRAI
02-06-2010, 03:24 AM
When import files on at a time using the "import file" it imports fine, but when marking several files together or when using "import from folder\auto import" it import 99% errors.