ZOOM stake filters missing

[GangusR]

I don't see the filters for ZOOM anymore. Got the latest update.

[DogNamedBluff]

Please try reinstalling this update to resolve this issue: http://www.holdemmanager.com/Downloads/7026_Hm2AutoUpdate.exe (7026)

Make sure to install on an administrator account and run as an administrator.

Please turn off User Account Control. Turn User Account Control on or off (http://windows.microsoft.com/en-us/windows-vista/Turn-User-Account-Control-on-or-off)

Add holdemmanager.exe, hudfuncapps.exe and postgres to the exceptions list in your firewall and antivirus.

Make sure that Windows is fully 100% up to date.

You need to make sure that this folder

7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -
http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F

[GangusR]

It's nothing that I'm doing. There used to be filters for ZOOM200 ZOOM100. Those are now missing since the last update. Why would you get me to waste so much time doing what you've suggested like this is on my end somehow?


73532

[DogNamedBluff]

Hi. My suggestions are to make sure you are updated to the latest build, windows is up to date and everything has the proper permissions to run the most effectively . Sometimes installing an update will resolve an issue such as this. If that does not solve the issue you could try creating a new database and reimporting some zoom hands into it from the c:\HM2Archive folder. HM2 reads off the hands that are imported to create those filters.

[GangusR]

Ok sorry to snap at you. I've just had you guys make me jump through hoops several times before when it was bugs in the software and I was not having a good day yesterday. I'll try this out.

[GangusR]

Ok I've verified what you ask and I updated via that link you supplied last night (even though I'd already updated the program).

Keep in mind also that I was able to see the ZOOM filters just days ago and that in this database I've never played 2NL or fast tables. I've only played ZOOM tables on this database.

[Patvs]

Is the issue you're not seeing ANY selectable Zoom stakes? Or as you posted in this screenshot, you see stakes you've never played before?

http://forums.holdemmanager.com/attachments/bug-reports/73532d1340508679t-zoom-stake-filters-missing-hm-filter.jpg


When you select 2NL Fast, which hands does it show in reports?
Were these supposed to be 200NL hands?

[GangusR]

OK I get it now. You guys changed ZOOM filters to "Fast" Problem solved. lol