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krissyb24
06-22-2012, 12:29 PM
Sometimes it works properly, but I've had days where it doesn't seem to show any of my hands played. Noticed that it's filtered to most recent 1000k hands and I don't think I ever selected that and cannot find where I can take it away. (Clear filters does not take it away). When I filter by year, it will still show me all my hands which is close to a million. It will also typically work OK if filtered by week. Usually when I try filtering by 'today' I have issues.

using 2.0.0.6971

- when I close hem and open it up again it will then show my hands played for the day but will not update when opened

DogNamedBluff
06-23-2012, 02:15 AM
Please update to this version: http://www.holdemmanager.com/Downloads/7026_Hm2AutoUpdate.exe (7026)

Make sure to install on an administrator account and run as an administrator.

Please turn off User Account Control. Turn User Account Control on or off (http://windows.microsoft.com/en-us/windows-vista/Turn-User-Account-Control-on-or-off)

Add holdemmanager.exe, hudfuncapps.exe and postgres to the exceptions list in your firewall and antivirus.

Make sure that Windows is fully 100% up to date.

You need to make sure that this folder

7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -
http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F