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pokerplayer
02-02-2010, 09:21 PM
I'm using vista
I already turned off all firewalls/security and it didn't help

I tried to open HM for the first time in a couple weeks. A message comes on the screen about new sites on my pc and auto importing. Then it takes me to database control panel. When I try to connect I get the following messages:

a connection to postgresql could not be made. Would you like to have Holdem manager attempt to start the service

press ok

holdem manager has started the service. Please try again.

press ok

sorry, holdem manager was unable to start the service

fozzy71
02-03-2010, 12:31 AM
This is usually a firewall or windows update issue.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems

Please try following these FAQs, step by step:

1) http://faq.holdemmanager.com/questions/91/Can't+Connect+%7B47%7D+Failed+to+Start+PostgreSQL+
2) reinstall the same version of postgresql, using the same \data folder - http://faq.holdemmanager.com/questions/71/Reinstall+PostgreSQL+Preserving+Old+Database
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe