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EvilDonutHole
02-02-2010, 08:13 AM
I recently downloaded and bought HEM, Kind of a nub question, but I can't find a 64 bit version anywhere on the website, and it seems like no one else is ecountering this problem. but, the install file that I have says that the version of the file is not compatible with the version of windows, look for a x64 or x86 bit version, if anyone can help me with locating this, I would be very appreciative.

netsrak
02-02-2010, 09:14 AM
Our standard installer should work without problems on 64 bit windows.

Please post a screenshot of the message.

EvilDonutHole
02-02-2010, 09:59 AM
attached is a picture of the error message.

EvilDonutHole
02-02-2010, 11:38 AM
Our standard installer should work without problems on 64 bit windows.

Please post a screenshot of the message.
Sorry for the repost, but picture is attached.


Repost by accident.

fozzy71
02-02-2010, 04:15 PM
Which Firewall, and Anti-Virus are you using?

Delete your copy of the installer you downloaded.

1) Clear your web cache, and download it again - http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe
2) Right-Click > Save Link As to save it to a different folder.
3) Reboot, and run the installer first thing. Right-Click > Run as Administrator
4) Make sure the update is installing to the proper \holdem manager folder

EvilDonutHole
02-02-2010, 10:26 PM
Thanks Fozzy, that worked. I appreciate it.