nasty
02-01-2010, 08:30 PM
After I finished playing a session yesterday, I noticed that under the reports tab and the sessions tab, all my player info/hands were gone (as if i had just purchased HEM and ran the program for the first time -- every tab was empty). My HUD up until that point was working fine though.
This morning, I noticed that still nothing was showing up anywhere on HEM so I closed and ran the program several times with no success (restarting the computer also didnt work). I downloaded the new update, still nothing worked.
I checked the folder where my hands were being saved to. Nothing was in the folder (but they were in the archive folder). I went to Full Tilt to check if something had been changed in the options, but it was still set to being saved to the same location.
When I tried to play a session this morning, my HUD would not load. However, after I sat out at the table for an extended period of time, my HUD actually popped up with accurate stats (all my previous hand histories were clearly in tact). But when I started playing at the table again, the HUD would not take in any new hands. The session that I played today is visible under the sessions and reports tab.. but no prior sessions are there.
Also, auto-import has been running for approximately 7 hours, I do not know what it is doing. It keeps finishing x amount of files to import but then starts a new batch every time.
How do I fix all this?
This morning, I noticed that still nothing was showing up anywhere on HEM so I closed and ran the program several times with no success (restarting the computer also didnt work). I downloaded the new update, still nothing worked.
I checked the folder where my hands were being saved to. Nothing was in the folder (but they were in the archive folder). I went to Full Tilt to check if something had been changed in the options, but it was still set to being saved to the same location.
When I tried to play a session this morning, my HUD would not load. However, after I sat out at the table for an extended period of time, my HUD actually popped up with accurate stats (all my previous hand histories were clearly in tact). But when I started playing at the table again, the HUD would not take in any new hands. The session that I played today is visible under the sessions and reports tab.. but no prior sessions are there.
Also, auto-import has been running for approximately 7 hours, I do not know what it is doing. It keeps finishing x amount of files to import but then starts a new batch every time.
How do I fix all this?