Stars SNG, doesn't import the hand if busto on the first hand of the SNG

[ThePrunus]

Hello,

I play 6 max 3.50$ hypers on PokerStars and HEM1 bugs out.

It imports the tournament, but the hand is not imported.

This happens if I lose the first hand of the SNG.

Any fix to it? Kind of annoying to lose some hands without being able to put them in.

Thanks.

[Sarek]

This is known bug and happens not only in tourneys, you can play a single cash hand and then close this table - got the same.
Ticket # is Hmone-104

[ThePrunus]

Can I expect it to be fixed? Thank you.

[DogNamedBluff]

It is labeled as a high priority issue and it will be worked on for a fix. We can not give an ETA of when it will be fixed though.

[Xereles]

Hello,

I play 6 max 3.50$ hypers on PokerStars and HEM1 bugs out.

It imports the tournament, but the hand is not imported.

This happens if I lose the first hand of the SNG.

Any fix to it? Kind of annoying to lose some hands without being able to put them in.

Thanks.

Downgrading to 1.12.09 then importing the hands over again "fixes" it.

[ThePrunus]

Hey Xereles, the problem is that .09 doesn't have EV for 3.50 6 max hypers, neither for the 15s

[netsrak]

We are working on a fix.