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custo80
01-31-2010, 06:53 AM
I've just downloaded and installed the latest update for HEM and having problems with mtts @ stars.

Normally I get the tourney summary from stars, copy and paste into notepad, save and import file and that works fine. My last 2 tounreys arent working at all.

they both say i cam 9th out of 59 and 9th out of 78 and both games had over 2000 people.

please help, never had this problem and the only chnange ive made recently is getting the lastest update 1.10.01

netsrak
01-31-2010, 07:59 AM
We didn't change anything with this functionality.

Please zip and mail the original handhistories and summaries with a link to this thread to support@holdemmanager.net

custo80
01-31-2010, 08:17 AM
email sent sorry just realised forgot to zip files :) look forward to hearing back with answer on whats worng

custo80
02-03-2010, 01:55 AM
Emailed a few days ago, how long should this take?

cheers

netsrak
02-03-2010, 05:23 AM
Shouldn't take longer than 1-2 days. Please mail again