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TrevRob
01-29-2010, 05:12 PM
Hi,

Recently, as of today, my HEM won't open for me. When I try to open it, an error pops up saying " Connection Error: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host." . After this pops up and I select OK, The Database Control Panel pops up with another box stating the same error message only it include a ton of lines of transcript. Any ideas what is causing this or how I can correct this ?

Thanks guys,
Trevor

fozzy71
01-29-2010, 08:02 PM
This is usually a firewall or windows update issue.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems

Please try following these FAQs, step by step:

1) http://faq.holdemmanager.com/questions/91/Can't+Connect+%7B47%7D+Failed+to+Start+PostgreSQL+
2) reinstall the same version of postgresql, using the same \data folder - http://faq.holdemmanager.com/questions/71/Reinstall+PostgreSQL+Preserving+Old+Database
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions - http://forums.holdemmanager.com/showthread.php?t=20755