RPM poker- Hands importing but HUD blank

[Catsailor]

I am running Hm1 1.12.10 and my hands are importing but the hud comes on with no stats.

[Patvs]

Try using the TableFinder: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

[Catsailor]

I have tried that. it says no unattached hands. No table name shows up in table finder but they do show on table manager.

[Patvs]

Go to hud options--> player preferences--> use for tab
Make sure they're no overlapping/conflicting settings between the HUD configurations.

For example: you're making changes to a HUD configuration assigned to PokerStars, but the "default" HUD is assigned to "any site" ("any site" will include PokerStars, so then this HUD will be shown instead of the HUD configuration you're making changes to)




What type of tables are you playing on Merge?

[Catsailor]

fixed limit .25/.5

[Patvs]

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe (run the update again)
Your HoldemManager is showing it's 1.12.10b?

[Catsailor]

Yes 1.12.10b

[Patvs]

.Delete the file Program Files/RVG Software/HoldemManager/Config/exenames.txt
Then try the TableFinder again: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD

[Patvs]

Set the Merge lobby language in English.

Can you post a screenshot of such a table + TableFinder/TableManager when you stat the auto import in HoldemManager and have played 1 hand.

[mong]

I play heads up on RPM and have had no problems with 1.12.10b for awhile until today. Suddenly, some tables aren't displaying the HUD despite importing. When I use Table Finder, the hud just freezes and doesn't refresh nor can I click on it.

[mong]

Also my hud is now not working on Entraction heads up tables but my heads up table on rpm is working

my entraction HUNL table wasn't working today
RPM PLO heads up Hud pops up and works fine
RPM HUNL table - hud doesn't work

[netsrak]

Seems like they made another update. Please send us screenshots of tables, tablemanager and importing/hem data folder and original handhistories with link to this thread to support@holdemmanager.com

[Catsailor]

7340273412

[Patvs]

Change your DPI settings from 125% to 100% (or 96%): DPI Display Size Settings - Change - Windows 7 Forums (http://www.sevenforums.com/tutorials/443-dpi-display-size-settings-change.html)

[Catsailor]

done but still not work. only some hands are importing. I can review hands during play but no stats showing.

[Patvs]

Try creating a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
and reimport your hands.

[Catsailor]

still not working.

[Patvs]

Are ALL being imported?
Do you see the stats when you replay a hand in the replayer?

[Catsailor]

Apparently only some hands are being imported. The replayer has never shown stats for RPM since I started playing there. No stats in replayer.

[Patvs]

Email us a sample of the handhistories, with a link to this thread in the email.