cardplayer52
01-27-2010, 06:25 PM
HEM doesn't seem to want to find tables and load the HUD automatically. Everytime I play on pokerstars I got to manually find the tables and load them up one by one. I like to play upto 20 tables and just getting my HUD to work at everytable is too much work. My HUD works fine at fulltilt but not at stars.
1) What version of Holdem Manager are you using?
1.10.01
2) a. What poker site are you playing on and does the problem occur on more than one site?
Pokerstars and fulltilt. fulltilt works fine stars does not.
b. Which type of game(s) are you playing?
9man SNGs
c. Have you clicked on the Start Auto Import button?
Yes, and it imports and saves the hands in the database.
3) Often times, it is one setting or one box that has not been selected that causes the problem. Please see our detailed FAQs on configuring Holdem Manager to work with select poker sites to make sure that your HUD is set up properly for your selected poker site.
It's set up fine.
4) Check to see if the hand histories are showing up in the correct folder.
yes.
5a) If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database.
they import fine.
6) Have you tried the Table Finder and did it work?
Yes, it finds the tables fine. and can manually load up the tables.
7) If you open the hand history files, are they written in English?
Yes!
8) Make sure UAC is disabled and unselect it and restart if it is.
dont have uac.
9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.
1) What version of Holdem Manager are you using?
1.10.01
2) a. What poker site are you playing on and does the problem occur on more than one site?
Pokerstars and fulltilt. fulltilt works fine stars does not.
b. Which type of game(s) are you playing?
9man SNGs
c. Have you clicked on the Start Auto Import button?
Yes, and it imports and saves the hands in the database.
3) Often times, it is one setting or one box that has not been selected that causes the problem. Please see our detailed FAQs on configuring Holdem Manager to work with select poker sites to make sure that your HUD is set up properly for your selected poker site.
It's set up fine.
4) Check to see if the hand histories are showing up in the correct folder.
yes.
5a) If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database.
they import fine.
6) Have you tried the Table Finder and did it work?
Yes, it finds the tables fine. and can manually load up the tables.
7) If you open the hand history files, are they written in English?
Yes!
8) Make sure UAC is disabled and unselect it and restart if it is.
dont have uac.
9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.