Could not install postgresql

[Chan KH]

Hey guys,

I recently bought a new laptop and I tried to install HEM but I have some problems.

When I installed the program, everything was fine until I got the message ''Could not install postgresql''.

Then when I load HEM it says 127.0.0.1 failed to establish connection.

I did everything with firewalls and anti-virus and nothing seems to work.

On a windows vista

Thanks!

[Patvs]

This is usually a firewall or windows update issue.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions - http://forums.holdemmanager.com/showthread.php?t=20755

[Chan KH]

When you post a link, it sends me to the general FAQ page. I tried everything and it still doesnt work.

"If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it."
Theres nothing in this folder.. Is it normal?

[Patvs]

Ah your entire data folder is empty.
I've seen this before, where I wasn't able to solve it.

I'd try:

-1 turn off Windows User Account Control
-2 uninstall SQL and delete the ProgramFiles/PostgreSQL folders
-3 update Vista to Vista SP2

-4 try a different SQL installer:
http://www.holdemmanager.com/downloads/Holdem_Manager_Setup(b).exe
http://www.enterprisedb.com/products/pgdownload.do#windows


Which firewall/antivirus do you have?

[Chan KH]

Will updating vista to SP2 do anything?

All my firewalls are off curently and it still doesn't work.

I tried installing the other postgresql files you sent me, but they're asking for a password, and I don't remember using one on this computer, so I cant finish the download.

Can you tell me how to retrieve the password with the postgresql file?

[fozzy71]

You should definitely update Windows, but I doubt that is the cause of your problems.

They are probably just asking you to create your password, not enter a password you don't know.

PT3's default name/password is - postgres/dbpass
HM's default name/password is - postgres/postgrespass

*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
A) Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator

net user postgres /delete
B) Reboot.
C) Try installing this version of PostgreSQL - http://www.holdemmanager.com/downloads/Postgres_8.3.9-v1.0.7.exe

[Chan KH]

It works!! WEE thanks guys!