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esvik
06-06-2012, 10:58 AM
When I play long sessions in Zoom on pokerstars I see that HM starting to eat more and more resources and after a few hours it is not possible to play anymore. When I close all the tables, but PS client is still runing I can see that HM is working hard on something even though there is nothing to do. I heard that HM is trying to import again over and over the file with HH by pokerstars that is locked for modifications. However, if I quit HM and start it again the problem is gone but only for an hour or two depending on hands amount. This bug is really annoying and this should be at the top in your priority list. I see this bug reported for almost 3 weeks in Russian forum thread, but it is still there. What is going on??? Are you going to fix it or not? I'm programmer myself and what I can say that this issue is easy to fix and thus it is a real shame that you simply ignoring it. HM2 itself is extremely slow buggy ugly software if you compare it to HM1, but this bug ontop is simply a killer. This is not only me having this issue, two my other mates have it too. This is the link of Russian forum with the same issue:
http://forums.holdemmanager.com/1056-1091-1089-1089-1082-1080-1081-1092-1086-1088-1091-1084/241291-2.html

So, what I would like to know:

1. Are you going to fix it?
2. If so the when?
3. Why it is taking so long?

holdemstats
06-06-2012, 04:38 PM
Same issue here, since the begginning of HM2 launch, can't play more than one hour without having to restart the program.

I think HM Staff are aware of the problem but they haven't found a fix yet.

Patvs
06-06-2012, 08:36 PM
Update to: http://www.holdemmanager.com/Downloads/6948_Hm2AutoUpdate.exe

Make sure PokerStars.exe is running with administrator privileges.


(If you use HM1: update to http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_05Jun2012.exe )