PLEASE HELP ME - I am freaking out @ HEM!!!

[psy85za]

Can anyone PLEASE HELP ME...

I am seriously angry and upset and have been battling for more than an hour to get this to work now still with no success.

I am running windows 7, installed HEM, and now I cant get past the SQL database issue. When I say yes, it just says it cant start the service and I can open HEM...

I tried looking in here C:\Program Files\PostgreSQL\8.4 for the DATA folder as one of the FAQ links suggested, but I do not have a DATA folder in there...

sigh :(



Here is a screen shot

http://photostand.co.za/images/0j14dez57qphw9yethkb.png (http://photostand.co.za/)

Any ideas will be appreciated!

[psy85za]

Bump

[netsrak]

Did the Postgresql installation succeed?
Is the Postgresql service running?
Can you connect via pgadmin?
Any 3rd party firewall which prevents Postgresql from running?

This should help for the postgresql things:
http://forums.holdemmanager.com/showthread.php?t=22409

And you need to give some Holdemmanager files administrator rights:
http://forums.holdemmanager.com/showthread.php?t=21121

[psy85za]

Did the Postgresql installation succeed? NO
Is the Postgresql service running? NO - I have tried starting the service - doesnt wannt help
Can you connect via pgadmin? No - But not 100% sure how to do this - please advice
Any 3rd party firewall which prevents Postgresql from running? No, I have turned off most applications and am just running Windows 7

[netsrak]

Any error message you get during the Postgresql installation?

Did you start the secondary logon service? http://forums.holdemmanager.com/showthread.php?t=21121

If you can't figure it out:
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

[psy85za]

http://photostand.co.za/images/co1racmza0ypkpje9d3.jpg (http://photostand.co.za/)

Tried the 2nd option you have listed as well - still no help...

[netsrak]

Ok, then please contact support@holdemmanager.net for a teamviewer session.

[psy85za]

Did so...

Thanks