View Full Version : HUD on Boss Media does not appear

01-23-2010, 02:36 PM

My HUD does not appear when i am playing at Boss Media (Mermaid). I have just intalled the HHconverter, followed the steps in FAQ and did all what it said. My hands are importing but my HUD does not appear after a couple of hands.

Hope you can help me solve the problem.



Ps. This threat is placed wrong. Should have been at HUD problem but i cannot move it

01-23-2010, 03:37 PM
You do not need a hand converter any longer.

Please update to the latest version - http://www.holdemmanager.net/hmbetaupdate


01-23-2010, 03:54 PM
Ty for fast replay. It seems like it worked for a short while. I am play two tables. When i started up the secon table and had played a couple of hands, my HUD did not appear at all. Some happend at the first table where i had to relaunce it for it to appear. Any settings i need to be aware of?

01-23-2010, 03:57 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

01-23-2010, 04:42 PM
I think i've found out. Can you somehow make it appear automaticly?

I forgot to write, that a new problem has arrived during this. My hands are importet, but i cannot see it in "tourney" It has not counted winnings/loss. It just says NaN and the stakes are totally different for what i am playing. Have any adviced to fix it?

01-23-2010, 09:45 PM
Do you have the latest version 1.10 of HM? If not Please update to the latest version - http://www.holdemmanager.net/hmupdate

*Try creating a new UTF DB - http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754

If that doesnt help Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net