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Bini
01-22-2010, 09:14 PM
i was traveling since december and it was working than i came home this week and it dont work anymore. what should i do?

Patvs
01-22-2010, 11:47 PM
Which site, operation system?

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

Bini
01-23-2010, 05:40 PM
Which site, operation system?

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work

full tilt, vista

V.Peti
01-23-2010, 07:59 PM
Dear HM Support,

I have the same problem, my HUD is nearly doesen't work. My HUD is working for Hero but the others have 0 hands all the time.

See the pic:
http://kepfeltoltes.hu/thumb/100123/hud_ps_tour_www.kepfeltoltes.hu_.jpg (http://kepfeltoltes.hu/view/100123/hud_ps_tour_www.kepfeltoltes.hu_.jpg)

What can I do?

Patvs
01-23-2010, 08:20 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.
Make sure the language of PokerStars is set to English

In HM--> HUD OPTIONS--> Player Preferences-->
-check if all the stats are "display for opponents"


*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

V.Peti
01-23-2010, 08:28 PM
1. its the newest beta
2. english
3. english
4. checked: display all

any more suggestion?

fozzy71
01-23-2010, 08:53 PM
full tilt, vista

*Please answer these questions - http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork



1. its the newest beta
2. english
3. english
4. checked: display all

any more suggestion?

1) Please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work
2) Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php