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Tnoyes
01-21-2010, 05:25 PM
Just got the omaha free version (Create new account on stars, get x fpps, etc etc) And im completely lost as to how to install/update it. I recieved my serial code, but when entering it onto the space provided for serial codes, i get a red error message reading "this serial number is not valid or has not been used yet"

Any help appreciated.

Tnoyes
01-21-2010, 08:09 PM
Um... Bump.
"This serial number is not valid or has not yet been used" Whats all this.

fozzy71
01-21-2010, 09:03 PM
Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html

http://www.holdemmanager.com/downloads/images/hidden.jpg


1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, DO NOT delete any other files with similar names.


If that doesn't work, try this:


1. Shutdown Hold'em Manager
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a file called LicDebug.txt
4. Restart Hold'em Manager

You should hopefully be able to enter your new code now. Once you have done this close Hold'em Manager, delete LicDebug.txt and restart Hold'em Manager.


Please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net.

Tnoyes
01-21-2010, 09:53 PM
Greatly appreciate the help.
Would it be easier to fully uninstall HEM and reinstall using the omaha license?
As is, i cant find the file in step 1. I can find holdemmanager file, but not with the .exe.ldat

Tnoyes
01-21-2010, 10:16 PM
As is, my client shows my active serial code as the one assigned to the omaha version, but when i try to view the omaha section under cash games, i get an error message.

fozzy71
01-21-2010, 10:38 PM
Greatly appreciate the help.
Would it be easier to fully uninstall HEM and reinstall using the omaha license?
As is, i cant find the file in step 1. I can find holdemmanager file, but not with the .exe.ldat

Are you sure you followed those steps/picture and unhidden protected operating system files?


As is, my client shows my active serial code as the one assigned to the omaha version, but when i try to view the omaha section under cash games, i get an error message.

Did you try the 2nd set of instructions I posted yet? If not, please do.