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View Full Version : Help getting hem to work on new comp.... Windows 7



G_Dollaz
01-19-2010, 11:16 PM
I've been trying to get this going for the last 6 hours but have had zero success...

I just got a new comp today that runs windows 7. I instaled HEM, but when I go to open it I get a blue box that pops up that says "connect to postgresSQL. I hit connect and it says "the username and or password is incorrect. Would you like to configure the database to accept this login and password?" If I click yes, it says it is unable to do that. If I instead click on the PostgresSQL instructions and go through those (which I have tried 3 times), I install that, I try and open HEM I get back to the same screen again. Any help would be appreciated....

fozzy71
01-19-2010, 11:52 PM
This often means you have previously installed postgresql (PT3 trial?). If you havent uninstalled it yet, you should be able to simply connect HM to the sql installation.

PT3's default name/password is - postgres/dbpass
HM's default name/password is - postgres/postgrespass

If that doesnt help:

1. Go to C:\Program Files\PostgreSQL\8.x\data, move the the pg_hba file to your Desktop and open it with notepad.
2. Scroll to the bottom and change all md5 to trust. Save and close the file
3. Move the file back to the data folder
4. Restart the PostgreSQL service: Control Panel -> Administrative Tools -> Services

HM will accept any password now.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=66

If you find you need to reinstall postgresql completely, use these steps - http://forums.holdemmanager.com/showthread.php?t=20755


The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services > secondary logon > right-click > start AND right-click > properties > startup type: automatic.


Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe

G_Dollaz
01-20-2010, 12:03 AM
2. Scroll to the bottom and change all md5 to trust. Save and close the file

This means just delete the txt "md5" and instead type "trust"?

Sry if this is basic, I'm rly bad w/ comps

netsrak
01-20-2010, 06:55 AM
In general yes.
But you need to have administrator rights to edit this.


Stop postgresql
service
copy the file to the desktop
edit the copy
rename the original file
move the copy to the original folder
restart postgres