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View Full Version : Hands correctly imported but HUD does not display



olinsha
01-19-2010, 05:16 PM
Hi,

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

the lattest one (1.10 beta 8b)

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Winamax (Ongame)

2a) Have you clicked the Start Auto Import Button?

YES

3) Have you the settings exactly as per the FAQ for your site?

YES

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

YES

5) Are the hands being imported into Holdem Manager?

YES

5a) Do they import if you create a new database?

YES

6) Have You Tried the Table Finder and did it work?

It partially works : the table I play on are displayed in the table manager but it is indicated : Players : 0/10 although we are ten players to play in the MTT I'm playing currently (there is no such issue when i play in CG)

7) If you open the HH are they written in English?

YES

8) If your using Vista have you UAC disabled?

YES

9) Have you attached the holdemmanager.config file?

NO because when I try to upload the file Config.HEM in my post it says that the file can't be uploaded.

Regards

fozzy71
01-20-2010, 12:44 AM
.......

6) Have You Tried the Table Finder and did it work?

It partially works : the table I play on are displayed in the table manager but it is indicated : Players : 0/10 although we are ten players to play in the MTT I'm playing currently (there is no such issue when i play in CG)
.......

Table Finder, not Table Manager.

Please try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54


Uncheck "Import from Subfolders" in the auto-import settings.

Move the files in the handhistory folder to your \hmarchive folder and import them via import file or import from folder.

Try a new session with auto-import. A new handhistory file should be generated.




.......

9) Have you attached the holdemmanager.config file?

NO because when I try to upload the file Config.HEM in my post it says that the file can't be uploaded.

Regards

Make sure you are picking the holdemmanager.config file and not the \config folder.


Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.