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den123
01-17-2010, 01:40 AM
got holdem manager earlier, was working fine, i turned on my pc again and went to do another session and its not importing now. i noticed at the top of hm it has DATABASE:omaha, would this have anything to do with it? it is picking up the tables when i open them, just not importing the hands. i did have omaha manager a while ago but canceled it.

netsrak
01-17-2010, 07:34 AM
Did you enter your Omaha license?
Did you change the Report filter from Holdem to Omaha (at the top right to the data filter)?

den123
01-17-2010, 09:33 AM
i have no idea where the data filter is, youll have to explain. i cleared the licence yesterday and put in the new one i was sent, it then changed from omaha manager to holdem manager when i re started it. it worked fine on the i poker network. i shut down my laptop and when i restarted to play again it wont import hands. as i said it will find the tables im on but thats it

fozzy71
01-17-2010, 12:42 PM
i have no idea where the data filter is, youll have to explain.

http://i207.photobucket.com/albums/bb176/fozzy71/HEM/how2useomaha.png



i cleared the licence yesterday and put in the new one i was sent, it then changed from omaha manager to holdem manager when i re started it. it worked fine on the i poker network. i shut down my laptop and when i restarted to play again it wont import hands. as i said it will find the tables im on but thats it

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

den123
01-17-2010, 02:36 PM
i have it updated and its still not working, i tried clicking on table and then table finder and it sais i can not find any unatached hands please wait until manager has imported some. not geting much help and waiting 5 to 6 hours at a time for a responce

den123
01-17-2010, 02:52 PM
just to let yous know i have uac turned off because i couldnt find how to run as administrator. it wouldnt let me when i right clicked. as i said though it was working fine when i installed it. it was when i shut it down and then tried to use it again that i had this problem. ive tried stars too and im having the same problem there. its finding the table, but not importing any hands

fozzy71
01-17-2010, 05:19 PM
Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

den123
01-17-2010, 06:29 PM
already answered most of these in the thread but lets do it again

i have downloaded the new version of hm
i am playing on boylepoker, which is part of the ipoker network
i am playing nl holdem
i have clicked the auto import button, as i said, it was working at first
hand historys are showing up in the folder
i tried table finder, and already posted what happened
hands are not inporting into hm
i have uac disabled

is this because i canceled amaha? because it realy feels like im being pissed about

netsrak
01-18-2010, 06:43 AM
It seems like your auto-import is not configured correctly.
Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.

den123
01-18-2010, 07:00 AM
just over 24 hours to respond to a post when others take a few hours, i take yous are just acting the arsehole. its fine ill just cancel, i cant be bothered trying to deal with kids

netsrak
01-18-2010, 08:55 AM
You are welcome

den123
01-18-2010, 09:26 AM
and that only took you 1 hour and 55 mins to reply, as i said acting like a twat

netsrak
01-18-2010, 09:38 AM
Sorry but i have a real life and it was the weekend.