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View Full Version : I upgraded to Windows 7 now HM says I only have trial version...



BigDShaggyJ
01-16-2010, 05:35 PM
I recently upgraded to Windows 7, after completing the upgrade I took the necessary steps to get HM compatible and working. for the next 5 days FTP and UB worked fine but pokerstars HUD would not work I decided not to address the problem at the time because I was going to the PCA, now I have returned from the PCA to my desktop computer to find not only does my stars still not work but Holdem Manager is telling me that I have not purchased it and am only able to run the trial version. I tried retyping in my serial # and name as well as the recommended reboot but it wouldn't work... I greatly appreciate your help

Fallen00
01-16-2010, 05:41 PM
It seems they have issues on their side with their database OR server.

I cannot access my HEM either for the last 15 minute!

fozzy71
01-16-2010, 10:08 PM
We had a temporary problem with the registration server, everything should be back to normal now.

If you are still experiencing problems, please send us your Reg.log from your Holdem Manager\Logs folder.