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KellyRae
01-16-2010, 10:23 AM
On FTP, they went down for a bit on the 13th. I have both pt and hem - my pt imported a hand at about the time that ftp went down, hem did not. I have copied the history data from the hand into a .txt file, but HEM will not import it as it says it is a duplicate hand. The hand is not in the database, though. How do I get it to import?

fozzy71
01-16-2010, 01:57 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate


Have you tried exporting the hand from PT? After you export it/them:

1) Right-Click your Desktop > New > Folder.
2) Paste them into your new desktop folder > HM > Import From Folder.


If it still won't import, try importing it to a new DB.


*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754