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Big Blind
01-15-2010, 02:12 PM
I am having problems on Hold'em Manager importing my hand history. I have Hold'em Manager and PostgreSQL installed and working. I am trying to import hands from Ongame (Betsafe) poker. The correct folder has been chosen and I have left the 'Start Auto Import' option running for 2 hours or more on different accasions. Nothing happens at all. This is the trial version and I need to know it will work before i purchase this software, any help to get it working?

fozzy71
01-15-2010, 06:18 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174