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sttrow
01-15-2010, 07:33 AM
Hi guys

I had HM Manager NLHE Small Stakes and I purchased the upgrade to Omaha Small Stakes.

I received the licence code and I have read through all the previous threads on here and tried them, but I still cannot get the Omaha function to work.

In HM, I clicked Help>Clear Licence Code, but I got the message telling me that I need to manually delete the code.

I cannot locate the files it suggests to delete even after searching my computer.

I then manually altered the "Serial" text file with my new code, but when I ran HM and activated it, it simply changed the serial back to the old one.

Thanks in advance for your help :)

fozzy71
01-15-2010, 12:31 PM
......

I cannot locate the files it suggests to delete even after searching my computer.
......

Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html

http://www.holdemmanager.com/downloads/images/hidden.jpg


1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, DO NOT delete any other files with similar names.

Please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net.


If that doesn't help, try this:


1. Shutdown Hold'em Manager
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a file called LicDebug.txt
4. Restart Hold'em Manager

You should hopefully be able to enter your new code now. Once you have done this close Hold'em Manager, delete LicDebug.txt and restart Hold'em Manager.

sttrow
01-16-2010, 08:53 AM
Excellent, problem solved, thanks for your help