moose_334
01-13-2010, 03:19 PM
Hello,
So I just downloaded Holdem Manager and opened up the program and got started with it. I set it up to import hands and got that working fine for all my past hands. However, when I start up a game and click start importing, there is always an import error and also my HUD does not work at all even after playing 50 hands. Below are the answers to the questions provided in the FAQ section under the Help menu:
__________________________________________________ __________________________________________________ ___________________________
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12? HEM 1.10 beta 7
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? Full Tilt Poker, NLHE
2a) Have you clicked the Start Auto Import Button? Yes
3) Have you the settings exactly as per the FAQ for your site? Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Program Files (x86)\Full Tilt Poker\HandHistory\moose_334
5) Are the hands being imported into Holdem Manager? The previous hands are all imported, but no current hands will import. It says after each hand in HEM that there was an import error
5a) Do they import if you create a new database?
6) Have You Tried the Table Finder and did it work? NO, but Table Manager works sometimes
7) If you open the HH are they written in English? Yes
8) If your using Vista have you UAC disabled? Yes
9) Have you attached the holdemmanager.config file? I dont know how to do this
So I just downloaded Holdem Manager and opened up the program and got started with it. I set it up to import hands and got that working fine for all my past hands. However, when I start up a game and click start importing, there is always an import error and also my HUD does not work at all even after playing 50 hands. Below are the answers to the questions provided in the FAQ section under the Help menu:
__________________________________________________ __________________________________________________ ___________________________
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12? HEM 1.10 beta 7
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? Full Tilt Poker, NLHE
2a) Have you clicked the Start Auto Import Button? Yes
3) Have you the settings exactly as per the FAQ for your site? Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Program Files (x86)\Full Tilt Poker\HandHistory\moose_334
5) Are the hands being imported into Holdem Manager? The previous hands are all imported, but no current hands will import. It says after each hand in HEM that there was an import error
5a) Do they import if you create a new database?
6) Have You Tried the Table Finder and did it work? NO, but Table Manager works sometimes
7) If you open the HH are they written in English? Yes
8) If your using Vista have you UAC disabled? Yes
9) Have you attached the holdemmanager.config file? I dont know how to do this