PDA

View Full Version : Hands are importing but then not showing in reports



gotskillz
05-21-2012, 10:49 PM
I did not use HEM for several months.

I turned it on recently, and it did the auto import of many hands from my Stars folder, and it seemed to go fine because it did not display any error message.

However, when I click on "Hands" and click on last 100 hands, it shows hands from several months ago, and does not show any of the new hands it just supposedly imported.

I have done these following steps to no avail

1. Updated to newest version of software
2. Cleared filters
3. Changed the date format on my computer to dd/mm/yy

What can I do to fix this?

netsrak
05-22-2012, 04:37 AM
Did you import the hands before upgrading? If yes they are not in the database.
You need to locate them in your archive folder (default c:\hmarchive). Copy them to a different folder and import them again via import folder with release 1.12.09 or newer.

Stars changed the handhistory format some weeks ago.