Hold em manager with ipoker

[killerrog]

Hi guys,

im using holdem manager for 2 months or so now.
the only problem is that if i use it with ipoker(chilipoker) everything seems to be very slow like clicking on the hud for more stats take a long time before it pops up.
now i tried it also at stars and there i dont have the problem.
im talking about 6-9 tabling.
anyone a solution or tip?(already read the tips for speeding up HEM)

Regards,
Killerrog

[netsrak]

We need some more informations so please go through the following and make sure your Chili poker handhistory folder is empty except the current hands:
* Please try updating to the latest beta version 1.10 Beta 7 from the link in my signature.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

[killerrog]

There can be lots of reasons why your HUD doesn't work, but we need as much information as possible to be able to answer your question quickly, as doing this makes it easy for us to help you quicker.

Please post the answers to the following questions in the forum.

Please note that skipping questions will only delay us in fixing the problem, as we'll have to re-ask the questions you didn't answer and wait for your response.

1) What version of Holdem Manager are you using?
The latest update

If you don't have the latest version, go to the releases forum and download the newest version and relaunch the HUD to see if the problem still exists

2) a. What poker site are you playing on and does the problem occur on more than one site?

Ipoker(chilipoker), no at pokerstars there is no problem

b. Which type of game(s) are you playing? NL, FL, Omaha, SnGs, MTT

NL

c. Have you clicked on the Start Auto Import button?

Yes

3) Often times, it is one setting or one box that has not been selected that causes the problem. Please see our detailed FAQs on configuring Holdem Manager to work with select poker sites to make sure that your HUD is set up properly for your selected poker site.

4) Check to see if the hand histories are showing up in the correct folder.

checked

In Holdem Manager, navigate to Options > Configure Auto Import Folders and verify that the location of the folder Holdem Manager checks for is the hand histories folder of your poker client.

While playing, go to that folder on your PC and see if new hand histories that correspond to the tables your playing at are showing up. This is not relevant where the site uses a database like on Ongame or Prima.

If you can see the hand histories, right-click on the hand history, choose Properties and you should see the location of the hand history. Please highlight that location and copy and paste that location into the answer. This can be done by highlighting the text by holding down the left mouse button while highlighting the text and then right-clicking while the text is highlighted and choosing copy and then paste it into the forum.

4) If the hand histories are not showing up in the folder, then go back to the FAQ, as they should show you how to check the settings in the lobby to configure the poker site to save the Hand History and make sure its sending the Hand Histories to the correct location. Contact your poker site if your unsure to find out where you can set the location of the hand histories to save to.

checked

5) So by now you should have confirmed in answering each question that you have setup the folders correctly and the hands are appearing in the correct folder.

yes

Are the hands being imported into Holdem Manager? Test this by playing a couple of hands and then going to the Reports tab in Holdem Manager. Navigate to Filter > Clear and for the date filter choose today. Do the hands that you just played import successfully?

yes

5a) If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database.

6) Have you tried the Table Finder and did it work?

i dont have a password for it

7) If you open the hand history files, are they written in English? Note that they should be. If you have problems with SnGs and/or MTTs please try it with the english client of your pokersite.

yes they are

8) Make sure UAC is disabled and unselect it and restart if it is.

???

9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

?

If your extensions are off you'll just see a file called holdemmanager. To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

__________________________________________________ __________________________________________________ ___________________________

[fozzy71]

......
1) What version of Holdem Manager are you using?
The latest update

Please tell us the actual version number from the title bar at the top of HM.



8) Make sure UAC is disabled and unselect it and restart if it is.

???

I believe it is explained in a link.

Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe



9) Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.

?

If your extensions are off you'll just see a file called holdemmanager. To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

What is the problem? You need to follow those directions and attach the config file.

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.

[killerrog]

here is the attachment.

running on windows xp so i dont need to do ther uac disabling?!

[fozzy71]

Please edit your auto import folder configuration. You have 2 entries for each site which can slow down HM a lot.


<setting name="AutoImportFolderList">C:\Poker\Chilipoker\History\killerrog,True,True,C: \Documents and Settings\Johan Derksen\Bureaublad\archive
C:\Poker\Chilipoker\History\braakneiging,True,True ,C:\Documents and Settings\Johan Derksen\Bureaublad\archive
C:\Program Files\PokerStars\HandHistory\killerrog,True,True,C :\Documents and Settings\Johan Derksen\Bureaublad\archive
C:\Program Files\PokerStars\HandHistory\braakneiging,True,Tru e,C:\Documents and Settings\Johan Derksen\Bureaublad\archive
</setting>


It should be like this:


<setting name="AutoImportFolderList">C:\Poker\Chilipoker\History,True,True,C:\Documents and Settings\Johan Derksen\Bureaublad\archive
C:\Program Files\PokerStars\HandHistory,True,True,C:\Document s and Settings\Johan Derksen\Bureaublad\archive
</setting>