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drodro
01-11-2010, 06:40 PM
Hi all, first time posting so apologies if i'm way off base in any respect.

I have a hand history and tournament summary from stars that i'd like to upload to HEM but for some reason can't seem to do it, the importer always seems to be able to find the file, but never finds any of the hands. I apologize that I can't give a better description of the problem, it's just that I hardly know where to begin.

thanks!

Patvs
01-11-2010, 11:34 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Move the files to a different folder and reimport them again with import from folder.