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View Full Version : HEM doesnt import on unibet and on partypoker



cidrex
01-10-2010, 06:48 AM
What happens???

I ever play with version 1.09 before christmas and now it doesnt import in 1.09.03 and in 1.10 beta 6.

It worked for me after christmas

netsrak
01-10-2010, 07:09 AM
Isn't one thread enough? I answered in the other one but its better to stay here. I'll delete the other thread.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afm...aspx?faqid=174

cidrex
01-10-2010, 07:46 AM
I have windows xp so it doesnt affect me.

fozzy71
01-10-2010, 12:39 PM
I have windows xp so it doesnt affect me.

Please answer the questions he asked you to, if the other steps didnt help.

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate



......

* If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afm...aspx?faqid=174

cidrex
01-11-2010, 07:48 AM
My Table Finder see tables but HEM dont import hands this is why hud dont show stats. I have all configured like it worked ever. I suppose Unibet and PartyPoker updated their soft and you dont update your HEM.

Pokerstars works fine for me.

netsrak
01-11-2010, 08:29 AM
As you are the only user with this problem i think its more on your site.

Please give us the answers to the FAQ Fozzy posted above. We need more details about your system.

FlashingFalcon
03-08-2010, 04:57 AM
I have the same problem..

It started when I updated

netsrak
03-08-2010, 07:37 AM
* Please try updating to the latest version 1.10.03 final from the link in my signature.

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)