garywood
01-08-2010, 08:17 PM
i just finished installing windows 7 and i tried installing HEM on this computer. when i click on activation i first get "success!" but then i get the message:
A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
DETAILS
No licenses found in the suggestion cache.
No compiled licenses found.
No licenses found in D:\Program Files\RVG Software\Holdem Manager.
Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.
Could not validate license "Professional Edition (XXXXX)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Cannot validate license at server.
Could not perform validation request: VALIDATE.
Stopped looking for additional licenses.
System Info
--------------------------------------------------
Timestamp: 2010-01-09T00:18:09 / 2010-01-09T01:18:09
Entry Assembly: HoldemManager, Version=1.9.1.0, Culture=neutral, PublicKeyToken=null
Base Directory: D:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 32-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4927
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: VVU5X-0C7AH-FWTWU-S3GFU-3DV3S-2H3GW
Assemblies
--------------------------------------------------
Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll
DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3751 for .NET 2.0
D:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll
DevComponents.DotNetBar2 *
7.9.9.3 / 7.9.9.3 for .NET
D:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll
HoldemManager *
1.9.1.0 / 1.9.1.0 for .NET
D:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe
mscorlib
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll
System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll
System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll
System.Web
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll
System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll
zo4f8cpf *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
what can i do to fix this? i've done all the steps recommended
A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.
DETAILS
No licenses found in the suggestion cache.
No compiled licenses found.
No licenses found in D:\Program Files\RVG Software\Holdem Manager.
Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.
Could not validate license "Professional Edition (XXXXX)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Cannot validate license at server.
Could not perform validation request: VALIDATE.
Stopped looking for additional licenses.
System Info
--------------------------------------------------
Timestamp: 2010-01-09T00:18:09 / 2010-01-09T01:18:09
Entry Assembly: HoldemManager, Version=1.9.1.0, Culture=neutral, PublicKeyToken=null
Base Directory: D:\Program Files\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 32-bit [6.1 Build 7600]
OS Version: 6.1.7600.0
CLR Version: 2.0.50727.4927
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: VVU5X-0C7AH-FWTWU-S3GFU-3DV3S-2H3GW
Assemblies
--------------------------------------------------
Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll
DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3751 for .NET 2.0
D:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll
DevComponents.DotNetBar2 *
7.9.9.3 / 7.9.9.3 for .NET
D:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll
HoldemManager *
1.9.1.0 / 1.9.1.0 for .NET
D:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe
mscorlib
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll
System
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll
System.Configuration
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
System.Drawing
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll
System.Web
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll
System.Web.Services
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
System.Windows.Forms
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
System.Xml
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll
zo4f8cpf *
3.2.2000.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
what can i do to fix this? i've done all the steps recommended