Importing hands problem

[alohadje]

Hi,
I am having a little trouble importing hands. The mechanism works well but once it has downloaded everything, it starts importing all over again.
Aswell, there is no pop table finder.
This is only on my lap top with Vista version, I also use a home computer where HEM works well.
Do you have any recommandations?

Thanks in advance,

G.S

[fozzy71]

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

[alohadje]

Thank you very much for the explanation but as a matter of fact, I have completed the openingaccount on Pokerstars so I should not have a Beta version.
Am I right?
Thank you in advance.

BTW, very clear and very helpfull

[fozzy71]

The beta version is our newest version 1.10 Beta 6. Beta 7 will be out this weekend. It is the first thing you should try anytime you have a problem.