View Full Version : Problem w/ importing PS HH request files
polishcrack
01-08-2010, 04:20 AM
My computer got completely destroyed about a month back and I had to request that PS send me all my HHs. They sent me large .txt files, however, when I imported them into HEM there was a big problem. Although all my individual hands were imported correctly, HEM didn't recognize any tournaments actually completing. So I have like 3k imported tournies that are not completed.
Is there any solution to this problem out there.
netsrak
01-08-2010, 05:03 AM
You need to request and import summaries for this tourneys or you can manually edit the tourneys in the dataview tab
polishcrack
01-08-2010, 06:44 AM
I'm guessing manually doing it would be very tedious and difficult.
Are you saying I can request summaries for the tournaments from PS? Then these I can import into my HEM not as hands but solely as tournies? Is this what I need to do?
Patvs
01-08-2010, 08:34 AM
yes..
either go to PokerStars--> Request-->
or simply email PokerStars and request ALL your histories.
polishcrack
01-08-2010, 06:31 PM
Oh I see.
I've already done this. The files that PS sends me are the large .txt files which are fine to import. The problem is that when I imported them, it only recorded all my hands, not the result of the tournaments. So, I have like 3k tournaments that are incomplete.
Patvs
01-08-2010, 07:11 PM
Request your Tourny Results.. not your handhistories...
you can only request the last 200.... or Email Stars and request them all
polishcrack
01-09-2010, 12:44 AM
Ok. I've received all my tournament results in a .htm file. How can I import this into my HEM?
netsrak
01-09-2010, 08:01 AM
Update to the latest beta 1.10 Beta 6
and import the htm file via import file
Devonian
02-24-2011, 03:26 PM
Sorry to bump, but did this work? i'm having the exact problem
Devonian
02-24-2011, 05:56 PM
I've imported 2900 games via the e-mail i requested from stars and out of the 2900 only 28 have been completed! i got them to send me the tourney summaries (html documents) and i've imported them but still not made any difference
Patvs
02-24-2011, 10:12 PM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
Try creating a new empty database:
-1 reimport all your handhistories
-2 run a import from FILE on the .htm file containing your summaries.
For ALL future games, read the updated section on tournament summaries @ http://faq.holdemmanager.com/questions/6/Poker+Stars+Setup
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