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charlito
01-07-2010, 05:09 PM
worked solid perfect for ~2 months. woke up today and its not working and not opening up its client.(white screen upon starting to run)

Want to do teamviewer session w mod/admin to get this cleared up.

can any1help. THank you so much.

willing to pay fee for INSTANT HELP.

Patvs
01-07-2010, 05:33 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.
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What white screen???

fozzy71
01-07-2010, 07:09 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please answer these questions.

Please post a screen shot or details from the error/crash.

It might not hurt to reinstall HM clean, and see if it clears up.

http://www.holdemmanager.net/forum/showthread.php?t=20816