View Full Version : HEM will not open

01-06-2010, 05:51 PM
everytime i try to open holdem manager i get this following mesage
"the following error occured when trying to open the database: unable to read the data from the transport connection: an existing connection was forcibly closed by the remote host.
i dont understand this becauyse ive never got this message before and just yesterday i was using holdem manager and it worked just fine, today it reufese to open keeps saying this, and ive changed absolutly nothing on my computer.

01-06-2010, 07:03 PM
This is usually a firewall or windows update issue.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions - http://forums.holdemmanager.com/showthread.php?t=20755