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daytonick
01-05-2010, 03:41 PM
My laptop was recently whiped, and I am unable to access my HM on my laptop again because I have lost the secondary HM key I used for my laptop. How can I get HM back on my secondary computer?

fozzy71
01-05-2010, 07:53 PM
Please email your details/questions to sales@holdemmanager.net.

Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/

To get your current license from your running installation of HEM: Help > Show Serial Number

You will need to sign up, login, and then reset your code, then logout/login, to verify it was reset.

daytonick
01-08-2010, 01:42 PM
How can I reset my username/password for the login, so I can get the key back I had on my old computer, so I can install in on my clean laptop.

Thank you.

Nick

netsrak
01-09-2010, 07:35 AM
You have only one key which is valid for both your computers.

Navigate to our registration system as Fozzy explained. Create an account there, enter your key and reset one of your licenses.