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Sorrente
01-04-2010, 04:16 PM
Dear friends, pls help.

for some time I have been using holdem manager, it worked ok. suddenly it stopped working. the problem is that when I start the program it looks like this:

http://img22.imageshack.us/img22/2232/hemproblem.th.jpg (http://img22.imageshack.us/i/hemproblem.jpg/)

when i click "stop import" it says "stopping" and nothing happens.

what should I do?

thanks.

Sorrente
01-04-2010, 04:19 PM
sorry about the size of the picture. if you click it you'll see it better.

fozzy71
01-04-2010, 08:05 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Sorrente
01-05-2010, 07:43 PM
thanks, it works.