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View Full Version : HUD stops working 20 minutes into each session



kalebra
01-04-2010, 12:12 AM
Hi.

My HUD has been working about 20 minutes into each session, then it stops importing and updating. It doesn't disappear, just keeps all the same numbers for everyone.

I got the following error message:

Player hand error

25P02

Current transaction aborted, commands ignored until end of transaction block



The version of postgres I'm running is 8.3.

Thanks.

Patvs
01-04-2010, 12:28 AM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.


And try to create a new database, in case your current database is corrupted.

kalebra
01-04-2010, 06:44 PM
Hi.

I've tried everything that you recommend. Now I can open HEM, and table manager comes up, but I get no HUD.

I'm running Vista, Windows Firewall, and Symantec Anti-Virus protection.

Thanks.

fozzy71
01-04-2010, 09:03 PM
Are you sure that your HM updated properly to 1.10 beta 6? Check the HM Titlebar.

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174