Crash

[Mingmang]

Hud crashes each time I try to open a Tournament Info window under Everest
(button 'Tourney Info' on a tournament table).

I think the Hud tries to interpret this window as a table but it is not.

(Assertion failed File MyTable.cpp line 379)

[Mike chops]

I couldn't reproduce this with 1.6.3h. What version do you have? If not the latest please try downloading it.

[Mingmang]

I am using the latest version. (1.6.03h).

I found that the tournament was an Omaha one !
I know that you don't support Omaha, but the HUD should at least not crash when you open such a window : I have a mix of Omaha and Holdem tables, on 2 different sites.

I cannot use the HUD on my Holdem tables because of this bug.

[Mike chops]

I tried an Omaha SNG and had no problem.

Can you switch on the logging in the hud options->tables prefs menu.

Next time you get a crash please send me the log.txt file from the holdem manager\logs folder. A screenshot woould help too. (ctrl+print_screen, paste into mspaint)

[Mingmang]

As soon as I get another crash I will send you the log.
Thanks for investigating.

[garr23]

I recently purchased HEM, and tried to get it working last night, also on Everest poker (cash tables NLHE). I too, have been getting an 'Assertion Failed' error message. I am definitely using the latest version of HEM.

When I try to attach a picture of the error message, I am not able to upload it due to an 'invalid file' error (saved as .wps maybe this is the problem).

Error message says:

Assertion failed!

Program: ...
File: .\MyTable.cpp
Line: 373

Expression: (nameStart>0)&&(nameEnd>nameStart)

For information on how your computer can cause an assertion
failure, see the visual C++documentation on asserts

Press Retry to debug the application - JIT must be enabled

Abort Retry Ignore



Please help!

Garr

[Mike chops]

Can you tell me the version number?

Does this beta fix the problem?

http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe

If not can you tell me which table you were trying to open?

[garr23]

I have downloaded this patch so I am now running version number 1.06.04 beta14.

The problem hasn't been fixed tho - I still have no HUD. My table manager can find the tables that I sit at but will display no stats.

I am no longer getting the error message above, I'm just getting nothing happening.

[Mike chops]

Are the hands imported into holdem manager?

Is there any files in "c:\program files\rvg software\holdem manager\importing\hud data" folder?

[garr23]

No, I've just checked this folder and there are no files in it.

[Mike chops]

It sounds as if the files aren't importing into holdem manager. You are using auto import, right?

Check the Options->Configure auto-import menu and add c;\program files\everest poker\history.

[morny]

Heres the full FAQ for configuring http://208.109.95.123/faq/afmviewfaq.aspx?faqid=166

[garr23]

Nope this is still not working. I still cannot see the HUD.

I have the latest version. I am not running vista.

I have setup auto import although the new folder that I setup in '..my documents\processed' is empty. Is this a problem?

I've confirmed that the hand histories are saving ok to the C:\Program Files\Everest Poker\history folder.

I have verified that my hands are being imported successfully per the instructions on this page - http://208.109.95.123/faq/afmmain.aspx?faqid=129

When I use the table finder (http://208.109.95.123 faq/afmmain.aspx?faqid=54) I get the message 'I cannot find any unattached hands. Please wait until the Manager has imported some'.

Little help please.

[garr23]

Also, forgot to add I have changed my firewall to allow these 2 programs access.

[morny]

email me and well setup a teamviewer session, morny@holdemmanager.net

[Koos]

Since today i've this problem too.
Can this bug been fixed?

[morny]

Please start a new thread and answer these questions in it:

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174