h_ven
01-02-2010, 07:35 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.10 Beta 6 trial version
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
PS, HUD won't work on tourney or ring games.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes, hands are being imported
5) Are the hands being imported into Holdem Manager?
yes
5a) Do they import if you create a new database?
not sure
6) Have You Tried the Table Finder and did it work?
yes, table finder worked only after I ran the 3 items as administrator
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
yes
9) Have you attached the holdemmanager.config file?
I tried to attach and it said config.hem is an invalid file
1.10 Beta 6 trial version
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
PS, HUD won't work on tourney or ring games.
2a) Have you clicked the Start Auto Import Button?
Yes
3) Have you the settings exactly as per the FAQ for your site?
Yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes, hands are being imported
5) Are the hands being imported into Holdem Manager?
yes
5a) Do they import if you create a new database?
not sure
6) Have You Tried the Table Finder and did it work?
yes, table finder worked only after I ran the 3 items as administrator
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
yes
9) Have you attached the holdemmanager.config file?
I tried to attach and it said config.hem is an invalid file