PP 100% import errors HHs from PTR

[donna2]

Hey i bought some PP HHs from PTR but im getting 100% import errors. The problem started like 1 week ago I have updated to the newest version of HM today.

[Patvs]

Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10-04May2012.exe

If they still import as errors please email us a handhistory.

[donna2]

I have updated to the new version but still not working. Here is a HH

#Game No : 11709737335
***** Hand History for Game 11709737335 *****
$200 USD NL Texas Hold'em - Wednesday, May 02, 17:02:10 EDT 2012
Table Table 194966 (Real Money)
Seat 1 is the button
Total number of players : 6/6
Seat 1: BateNaascoXyX ( $206.25 USD )
Seat 2: oddy_ ( $210.40 USD )
Seat 3: iamVolanD ( $264.50 USD )
Seat 4: JimJeffries ( $300.33 USD )
Seat 5: gizmo6599 ( $448.73 USD )
Seat 6: DoUWan2SeeIt ( $384.97 USD )
oddy_ posts small blind [$1 USD].
iamVolanD posts big blind [$2 USD].
** Dealing down cards **
JimJeffries folds
gizmo6599 folds
DoUWan2SeeIt folds
BateNaascoXyX raises [$4 USD]
oddy_ folds
iamVolanD folds
BateNaascoXyX does not show cards.
BateNaascoXyX wins $7 USD from the main pot.
Game #11709738957 starts.

[Patvs]

The hand imports just fine for me (in both HM1 and HM2)

Which PostgreSQL version are you using?
set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)


Try importing the hand into a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

[donna2]

Okej i changed the time settings and it didnt work. Then i started a new database and now its working. How can i do? i still want my old datebase right?

[Patvs]

Reimport all your hands into the new database.
Run a import from folder on your archive folder.

If you have no backup of old purchased handhistories--> export them from the old database.
Options--> Database Management--> Connect--> Select old Database--> (set it as default)--> EXPORT HANDS