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View Full Version : HUD not updating on pokerstars



alip
01-02-2010, 02:43 PM
I upgraded to 1.10 beta 6 two days ago and I have noticed that sometimes, my pokerstars HUD data stops working.
It's happened a few times - usually on 1 out of my 4 tables.
I noticed because a new player would sit down and it still shows the old players' stats.

Is this a known issue, and if so, how can I fix it?

Thanks,
-alip

alip
01-02-2010, 02:54 PM
also, the hands ARE being imported into HEM correctly
it is only the HUD not updating

fozzy71
01-02-2010, 05:00 PM
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
4) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder. I also need you to zip and email any files in this folder to me at fozzy@holdemmanager.net with a link to this thread.

Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.