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View Full Version : 1,5 gig ram and error message



J0FF4
12-30-2009, 10:42 PM
I get outofmemory error message and in performance monitor saw HEM using 1,5 gig of ram,

is this normal?

I have 4 gigs of ram and win7x64

BTW, i was loading about 20k hands in the hands tab.

netsrak
12-31-2009, 06:33 AM
Which HM version?
Do you have the winner columns enabled in the hands section?

J0FF4
12-31-2009, 08:39 AM
Yes & latest beta.

netsrak
12-31-2009, 10:23 AM
The winner columns need a lot of RAM.
I suggest you remove them (will also bring some performance). Go to Options->Hand view columns selection and remove the 3 columns winner*

J0FF4
12-31-2009, 10:30 AM
The winner columns need a lot of RAM.
I suggest you remove them (will also bring some performance). Go to Options->Hand view columns selection and remove the 3 columns winner*

Listing all hands wasn't a problem before, it's since i used the tweaks to increase HEM performance listed here:

http://forums.holdemmanager.com/showthread.php?t=11194

J0FF4
12-31-2009, 10:55 AM
FWIW i still disabled all winnners columns, problem still occurs.

fozzy71
12-31-2009, 06:51 PM
Which of those 'tweaks' did you do? Which Operating System, Firewall, and Anti-Virus are you using? How big is your DB? Is logging disabled/deleted? Was it ever a .backup/restore?

The 1.5 GB of RAM is a standard 'redline' for any program on a 32 bit system. This is ~50% of what a 32 bit system can use of RAM. I believe the same would happen on my 64 bit system that has 9gb of RAM.

J0FF4
01-01-2010, 07:18 PM
Well i reinstalled postgresql 8.4 so the tweaks aren't the problem anymore.
I did deleted everything in the logs folder and it is disabled. How do i find out what the size of the DB is?
I use G-Data IS 2010. I backup every week.

J0FF4
01-02-2010, 11:29 AM
FWIW The creation logs was reset by the PostgreSQL reinstall.
So everything is as it was, but still i get the framework error system.outofmemory message.

What should i do?

J0FF4
01-03-2010, 12:46 PM
Would someone kindly support me on this?

B-Money
01-03-2010, 06:54 PM
Would someone kindly support me on this?

1.5GB does seem very excessive.

I just displayed 60,000 hands in the hand view and HEM got up to 850,000k but not 1,500,000k.

"Listing all hands wasn't a problem before, it's since i used the tweaks to increase HEM performance listed here:http://forums.holdemmanager.com/showthread.php?t=11194"

This right here tells me that one or more of the tweaks you've done is the problem. I haven't messed around with tweaking for speed in some time but is it possible there's a registry entry leftover somewhere? Postgres and HEM write to files when they are closed. Fozzy and Fabio are the resident PC tweakers around here so we'll bounce stuff back and forth, but if you say the problem started after tweaking, then there's still got to be something from your tweaks that is causing this.

Most of us are on Win 7 x64 here so we have the same OS as you. Sorry I don't have an immediate solution to your problem, but I'm sure you're aware after doing a bunch of tweaks it could be any 1 of a number of things.

-B

J0FF4
01-03-2010, 07:43 PM
I used revo uninstaller with full scan to reinstall both HEM and PostgreSQL,
so all tweaks are undone.

And still i get the error message,
please help.

B-Money
01-03-2010, 07:52 PM
Next thing I'd probably try is going back to a previous 1.10 version of Holdem Manager http://forums.holdemmanager.com/showthread.php?t=23748

After that I'd do a ram check with the Microsoft tool.
I think this page shows you how to do it.
http://www.raymond.cc/blog/archives/2006/10/23/test-your-ram-with-microsoft-windows-memory-diagnostic/

The other thing you can do is not open 20k of hands in the hand view. I don't really see any reason why you would want to do that.

I still think it's a tweak setting, but install some older versions of HEM and see if the problem goes away. If it doesn't, you know it's not a issue related to Holdem Manager and you can focus on PostgreSQL or possibly RAM. If HEM had a Ram leak this bad, we'd be hearing about it from lots of people.

GL,
-B

HPCBuzz
01-12-2010, 05:39 PM
I'm having a similar problem, I get unhandled memory crashes fairly frequently. I've just installed the retail version of Win7 64bit, I have 4GB RAM. Since I've just reinstalled HEM as well it should be fairly vanilla. My database has 170k hands, so not huge.

fozzy71
01-12-2010, 08:39 PM
Did you import all your hands to PostgreSQL 8.4 on this machine, or did you do a .backup/restore of your DB? If the latter, please try the former.

HPCBuzz
01-12-2010, 09:10 PM
I think I did a restore. So I should export all the hands then reimport?

I was having the same problem on my old 32bit system however.

netsrak
01-13-2010, 05:35 AM
I think your hardware has a problem

HPCBuzz
01-13-2010, 05:47 PM
I think your hardware has a problem

Pretty new computer, what/how should I check?

I've had no problems with any other program.

B-Money
01-13-2010, 08:43 PM
Pretty new computer, what/how should I check?

I've had no problems with any other program.

I'd try this first.

http://oca.microsoft.com/en/windiag.asp

I had random crashes in Holdem Manager before. I was pulling my hair out because nothing else would crash. I had everyone here looking at it. I checked my Ram and bam, once I fixed that I haven't had a crash since.

Not saying the Ram is your issue, but it's the first thing I'd try.

GL,
-B