A Valid License Could Not Be Obtained...

[dg1267]

License Failure Details
--------------------------------------------------
I keep getting the message "A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance." I tried resetting the p/w, that didn't work.

I just wiped and reinstalled my HD and everything worked fine up until SP3 was installed by Windows updates. I sent an email earlier this morning, but I'd like to play today. Can someone please help me out.

Here is the copy/paste it told me to add.



12/28/2009 9:42:57 PM
HoldemManager.frmLoading
--------------------------------------------------

A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

An unexpected error occurred while validating.
Configuration system failed to initialize --> Unrecognized configuration section system.serviceModel. (c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Con fig\machine.config line 146)

System Info
--------------------------------------------------

Timestamp: 2009-12-28T21:42:57 / 2009-12-28T15:42:57
Entry Assembly: HoldemManager, Version=1.9.1.0, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\RVG Software\Holdem Manager\
Platform: Windows XP Home 32-bit Service Pack 3 [5.1 Build 2600]
OS Version: 5.1.2600.196608
CLR Version: 2.0.50727.3082
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: HTSJD-0M4Q8-E3F9N-UA3UD-VT3J8

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3751 for .NET 2.0
C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.9.1.0 / 1.9.1.0 for .NET
C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 3082 for .NET 2.0
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 3082 for .NET 2.0
C:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

[fozzy71]

Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html

http://www.holdemmanager.com/downloads/images/hidden.jpg


1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, DO NOT delete any other files with similar names.

Please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net.



1. Shutdown Hold'em Manager
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a file called LicDebug.txt
4. Restart Hold'em Manager

You should hopefully be able to enter your new code now. Once you have done this close Hold'em Manager, delete LicDebug.txt and restart Hold'em Manager.

[dg1267]

Okay, still no dice.

Now it pops up a window that says "DeployLX Licensing Developer Mode is enabled. Be sure to disable this feature before releasing your assembly.", but it still won't come up.

Edit: btw, I've done everything that Fabio told me to in the emails as well. I'm not real sure I'm re-registering it correctly though. It doesn't seem to change anything.

[fozzy71]

Okay, still no dice.

Now it pops up a window that says "DeployLX Licensing Developer Mode is enabled. Be sure to disable this feature before releasing your assembly.", but it still won't come up.........

Then you probably have not deleted the LicDebug file you made.



1. Shutdown Hold'em Manager
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a file called LicDebug.txt
4. Restart Hold'em Manager

You should hopefully be able to enter your new code now. Once you have done this close Hold'em Manager, delete LicDebug.txt and restart Hold'em Manager.

If that doesnt help Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.net/teamviewer. Please let me know what time zone you are in and what time/days are convenient for you.

[dg1267]

Okay, email sent. I'm free all day and you can contact me on skype when you're ready. Skype name is in the email. Thanks.:)

[INTELOWIEC]

Hi man,

I have exactly same problem, did all of the steps required above and the same pop up message appeared afterwards.

I didn't delete two files mentioned, because I couldn't find them. What was the solution given to you? Could you explain it to me or I would have to wait for the administrator's advice?

Thanx!

[vegable]

Hello, exact same problem and results as the other posters here. If you could post the solution asap I would be eternally grateful. Can't wait to get this fixed so I could play...

[netsrak]

Did you create the LicDebug.txt file like Fozzy explained above?

If you cant figure it out please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.

[INTELOWIEC]

Hi,

I described my whole situation in my thread here:

http://forums.holdemmanager.com/manager-general/26072-instalation-process-issue.html

Your help is much appreciated.

Kind Regards,
INTELOWIEC