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View Full Version : Everything working but sessions not updated



jungle266
12-28-2009, 05:14 PM
Hi Everyone,

On December 23 my HM stopped saving hand histories. Its a strange problem since my HUD works fine, as before, with everything being updated as I play. However, when I go to review a session I find that none of the hands have been imported. I have tried rebooting and turning service on and off. I have to admit that I am a bit of a bonehead when it comes to understanding/trouble shooting my postgreSQL.

When this problem first started happening I received warning messages (bubble messages) but now they are not appearing (and I forget the exact error that was displayed). I have read the FAQs and tried to trouble shoot this myself but nothing has worked.

Any help would be greatly appreciated.

Thanks,
Cliff

jungle266
12-28-2009, 05:35 PM
Just installed latest Beta and did a manual analyze/vacuum...problem remains.

jungle266
12-28-2009, 06:30 PM
I have found all of the hand histories are in my processed file...including ones stored after the problem started. For some reason HM is not displaying sessions saved after Dec 23 into my 'sessions' screen.

jungle266
12-28-2009, 06:31 PM
There was an 'import trace error' folder created on Dec 24...not sure what this means

jungle266
12-28-2009, 06:38 PM
I tried importing the missing hands. The importer indicated that the import was successful but when I reboot the hands do not appear when I look at my sessions, graphs, etc.

netsrak
12-29-2009, 06:48 AM
Sounds like your database is damaged somehow.
You could try a Reindex via pgadminII -> Maintenance but if that doesn't help you need to create a new database and reimport all your hands:
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173