LeBronas
12-27-2009, 07:20 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
holdem manager professional 1.09
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
pokerstars, all games
2a) Have you clicked the Start Auto Import Button?
yes, table manager has come, but it doesn't import files and it is all written 0/6 and so on.
3) Have you the settings exactly as per the FAQ for your site?
Yes.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
No, there are no hand historie files in the folder I have chosen.
5) Are the hands being imported into Holdem Manager?
No.
5a) Do they import if you create a new database?
How should I do that?
6) Have You Tried the Table Finder and did it work?
Yes, I have tried and it didn't help.
7) If you open the HH are they written in English?
There are no HH.
8) If your using Vista have you UAC disabled?
I am playing also in Prima network and there everything is OK.
9) Have you attached the holdemmanager.config file?
???
holdem manager professional 1.09
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
pokerstars, all games
2a) Have you clicked the Start Auto Import Button?
yes, table manager has come, but it doesn't import files and it is all written 0/6 and so on.
3) Have you the settings exactly as per the FAQ for your site?
Yes.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
No, there are no hand historie files in the folder I have chosen.
5) Are the hands being imported into Holdem Manager?
No.
5a) Do they import if you create a new database?
How should I do that?
6) Have You Tried the Table Finder and did it work?
Yes, I have tried and it didn't help.
7) If you open the HH are they written in English?
There are no HH.
8) If your using Vista have you UAC disabled?
I am playing also in Prima network and there everything is OK.
9) Have you attached the holdemmanager.config file?
???